Having finally viewed the video in its entirety and listened to every witness interview I could find, it leaves me slightly disturbed that so many posters in this debate are totally comfortable with the outcome of this incident and speechless that some even appear gleeful.
As others have stated, we live in a world of grey, seldom black and white including the operation of an aircraft.
Australia always has had a considerable culture of blind compliance and here it is in full display. It turns out, not surprisingly that there is more to the incident than originally thought and some posters should have kept their powder dry.
This passanger was put in a damned if you do/damned if you dont situation by an airline customer service culture that too frequently substitutes practicality and pragmatism with a demand for total compliance regardless of the absurdity of the situation.