Originally Posted by
AerialPerspective
I'm sorry, but unless they turned up late or checked in separately, you can't say it's not Jetstar's fault. The check in agent has eyes and the ability to read and would have seen they were split seated. Maybe he/she did, maybe the pax didn't care at that stage or maybe they just handed them the BP and let them go blissfully unaware. I don't know a check in agent of any experience who wouldn't have looked at the seats and at least tried to do something, if they were the 207, 8 and 9th to check in out of 209 then it's not JQ's fault but if they checked in halfway, I know it's a low cost carrier but there's no cost in moving a few seats around and re-printing the BP.
You risk being nibbled to death by ducks. If you let one passenger dictate where they'll sit and how they'll behave then you'll be dealing with, potentially, 20 then 30 and then a whole plane load of pax who want to decide how the operation is going to be run.
Originally Posted by
AerialPerspective
In my day
Society has changed. More flying, fewer frills, more passengers, greater sense of entitlement. You'd have to be blind not see the changes in societal behaviours since the internet was invented.