Originally Posted by
Capt Fathom
He was not tasered over the seat issue. His refusal to follow the directions of police, dispute several warnings, lead to the forceful removal from the aircraft.
But you've got to ask yourself if it was really necessary for it to get to that point. I don't know what it's like now but I agree with one of the other posters who said QF CC used to be the masters at fixing these problems. The FSD would have a quick chat to the pax, tell them he/she knew about their seating issue and when the aeroplane is airborne we'll sort it out and if we're out of options v.v. people moving, we'll make it up to you in another way. Lot's of nice people who were understanding ended up sitting in two seats together that were vacant at the back of J/Class and got lavished with champagne and other goodies. They then went and told their entire friends/family to fly with QF.