When you book into Jetstar you are informed you may be separated from your travelling companions unless you pay extra to get allocated seats. It’s this money grab that irks me.
Surely if you have one booking for two or three people the seat allocating algorithm should be able to sit you together most of the time. Instead the airline uses a threat of separation to illicit extra payment for seat allocation.
It would be interesting to know if families are deliberately separated to incentivise the extra payment for future travel.
Last edited by Cloudee; 21st Mar 2023 at 23:08.