This is a lose/lose situation for everybody. Yes, of course the CC, Police, Jetstar and Captain were operating within their legal rights.
Jetstar loses because they look like a totally unhelpful, nasty, cheap airline. Marketing fail. Many people swap seats; maybe not before takeoff though.
Cabin crew because the highest form of the CC art is to get people to do your bidding and enjoy it. Qantas CC used to be absolute masters of the game. Jetstar CC are now painted as aggressive little bullies.. They lost the minute they threatened the pax. Professionalism? Fail.
‘’The AFP - they have better things to do than extract idiots from aircraft - they should have been able to get this guy to understand what was going to happen. Professionalism- fail.
The idiot pax. Congratulations! You now potentially have a criminal record and a place reserved on a “no fly” list. You can forget getting a visa for the USA. You now have a traumatised wife and child as well.
‘’There is quite enough mud to splatter everyone.