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Old 2nd Mar 2023, 00:17
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Boulanger
 
Join Date: Jun 2022
Location: Hong Kong
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Hofstede's Six Dimensions at CX:
Power Distance - High. Very top down management. There is literally a rank for every bar (1 to 4) on the cockpit. Many hierarchies in management. It is very segregated, almost like a caste system.
Individualism versus collectivism - Probably high individualism. CX employees look after themselves (many times forced to) with little support from others.
Masculinity versus feminity - Slightly leaning masculinity. There is not that much room for cooperation, modesty, and caring. People are assertive, there are high desires for achievement, and assertiveness.
Uncertainty Avoidance - High uncertainty avoidance on the flight deck. At least in the past, there was a high standard when it comes to following procedures and ensuring safety. How the company treats employees is another matter though, as it creates extremely high uncertainty.
Long Term Orientation versus Short Term Orientation - Somewhat short-term. Many aspects of the culture are incredibly old school with very little development.
Indulgence versus restraint - High restraint. Tends to have strict social norms. Employees are controlled with an iron fist.

The culture is somewhat a mess these days (if it even exists). Treatment of employees is, in the nicest term... not good. The multiculturalism is there only because it hires globally. The last engagement survey for cockpit crews had an eNPS score of -87. This means there are more detractors than promotors at this airline, where an overwhelming number of respondants have declared that this is not a good place to work.
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