BA and Vueling both denied me a full refund for flights I booked in 2019 for April 2020. When I challenged it they went silent. In 2022 they got in touch saying I can have my vouchers refunded as a cash sum I had to apply for this.
BA refused to refund me saying there was a problem with my voucher and then we’re Impossible to get hold of. Vueling refunded me £4 out of £82 and then had the nerve to say I received a full refund and refused to help me further.
it’s theft.