A woman who represented herself in court by using 80-year-old contract legislation has beaten British Airways (BA) in a row over flight vouchers. Jennie Barber had in January 2020 booked two return flights to Japan departing that May, but they were pulled due to Covid restrictions. BA offered travel vouchers but Ms Barber wanted her money back instead. When BA refused, she hit the law books despite only studying the subject to A-level, and won a full refund. "If you're... an ordinary person who is not a legal professional, going up against someone like British Airways is scary and it is intimidating," she said. She nevertheless beat the airline giant in court by challenging its stance via the
Law Reform (Frustrated Contracts) Act 1943.