PPRuNe Forums - View Single Post - "Poor customer service costs UK firms billions – so why can’t they get it right?"
Old 23rd Feb 2023, 21:16
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PAXboy
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Join Date: May 2001
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Reported today in The Independent.
Business class passenger who orders vegan breakfast gets given a single banana. The solitary fruit was presented with a pair of chopsticks.

“Before take-off today, my flight attendant confirmed that I ordered VGML (Vegetarian Vegan Meal) and that my breakfast was a banana, by which I mistakenly assumed she meant that breakfast included a banana,” they began.

“When she served the banana after take-off, I thought it was just an underwhelming appetiser, but it was in fact the entire meal service!”
Flight was Japan Airlines, Jakarta to Japan. No specific destination airport given.
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