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Thread: "Poor customer service costs UK firms billions – so why can’t they get it right?"
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Old 20th Feb 2023, 19:17
  #59 (permalink)  
Mr Mac
 
Join Date: Jun 2007
Location: Beyond the Blue Horizon
Age: 63
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PAXboy
My normal route to Muscat from Manchester would be EK. However on this trip I am having to be in Manchester the day before I fly and need to speak to a colleague who is coming from Munich before meet in Muscat. Interestingly the savings from EK are substantial, as if she came to Manchester, and we flew EK from there, returning to Manchester for argument sake, the saving is £4k. Not insubstantial.

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Mr Mac
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