PPRuNe Forums - View Single Post - "Poor customer service costs UK firms billions – so why can’t they get it right?"
Old 20th Feb 2023, 17:03
  #57 (permalink)  
Mr Mac
 
Join Date: Jun 2007
Location: Beyond the Blue Horizon
Age: 63
Posts: 1,261
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Paxboy
One other thing the other carriers I mentioned will not stick you on a bus for along trip up the M1 and M6 after flying into LHR from wherever. That happened twice to me over the years the last time due to traffic on a Friday night the ride to Manchester took longer than the flight from Kuwait !!!

As for are there less bags lost , I don’t know, but I have not had one misplaced yet, and I am not aware of any in my company. However next month I have a just over an hour connection in Munich from inbound LH from Manchester to outbound Oman Air to Muscat, and I will have hold luggage 😧😧😧
Cheers
Mr Mac
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