Some information that may help.
No Q is not required to keep any records of test results etc. However, you are entitled to see any records they do have on your application - by law.
The Federal Privacy Act (1988) was originally designed to keep government bodies a bit more 'transparent' in regards to the personal information they kept on individuals. In Dec 2001, the same act was broadened to apply to all large businesses and charities in Australia.
Any personal information collected by a business (including for job applications) must be made available on request to the individual involved.
Principle 6 - Access to records containing personal information
Where a record-keeper has possession or control of a record that contains personal information, the individual concerned shall be entitled to have access to that record, except to the extent that the record-keeper is required or authorised to refuse to provide the individual with access to that record under the applicable provisions of any law of the Commonwealth that provides for access by persons to documents.
Qantas is not required, however, to provide
feedback .... just any information they have stored about your application - hence if you ask them for feedback, they will say no. However I believe thay cannot say no to a request to view any information they have compiled in regards to your individual application. They arent required to show you the questions/ criteria etc used during the selection decision. Just anything relating to you personally.
They, however, can not under law provide you with others' information for comparison purposes etc . This is a breach of the same Act.
I believe Q has been taken to task by quite a few people for 'discrimination' in regards to employment. All of the instances I have heard of relate to cabin crew employment. The most famous being the 'height case' where some people took Q to court claiming that their height restrictions were discriminatory. Q went to great lengths to prove that their height restrictions were based on occupational health and safety reasons. They brought in specialists from all over the world and proved that people too tall or too short would eventually have health problems if they continually worked in an environment where the bench heights/ cart heights/ ceiling heights etc were too high or low for people outside a certain height range. They proved that by hiring people outside the set height requirement, that they would be breaching the OH&S act, by knowingly putting employees at risk just by by hiring them (vey clever!). I dont believe Q has lost any employment discrimination case in regards to crew recruitment.
Q has a very fierce legal team, they would fight any claim of discrimination. If they didnt, they would open the floodgates to thousands of people.
Cart_Tart
Q has the right ( like any other business) to employ staff based overseas. Most airlines do, and so so a lot of large corporations in other industries.
You havent actually passed all of their selection criteria until you are offered a position in writing.
That is why they say
'when there are vacancies and you meet our criteria' in their letters. They are telling you that you have gotten this far - but the process is not over yet!
As for getting your money back, you have no hope I am afraid. Sitting the medical/ security checks etc is the same as having a first aid cert. It is a requirement to be considered for the position, and a requirement that you have to fork out for if you wish to be considered for the position.
As for Q never intending to hire those on the short list, well you would have to prove that, and that would simply be impossible. Q would just come back with figures on how much it costs them to do a national recruitment drive, and that would be enough for anyone to see that they wouldnt do it for 'fun'
good luck with the shortlist though
