Originally Posted by
Akrotiri bad boy
I'm trying to resolve a ticketing dispute with Air New Zealand and finding it impossible to get through their customer defence network which includes: electronic forms that don't suit, telephone wait times >1hr, email reply estimates >12weeks, chatbots that talk in circles, and a general inability to engage with their customers. Before I resort to writing to Greg Foran directly does anyone have an email address for customer relations?
Here's hoping
Akro