S.O.S Customers always want the lowest price and the highest service.
It is a general trend especially among the younger generation (well, younger than me) but I wouldn't say "always". I am one of those odd-balls (by today's standards) who is willing to pay more in return for a good service and after sales service. That of course depends if I can find an establishment which offers that option. They do exist and those I use I have used for years without any complaints whatsoever. They are admitadly becoming more and more difficult to find though.