Originally Posted by
davidjohnson6
What I wrote earlier was the diplomatic version of my thoughts. Now for the more "direct" version.
Large numbers of TUI customers struggle to understand a timetable or otherwise find it difficult to comprehend. If TUI put out a timetable on their website with full information, plenty of TUI customers will get confused and upset, and then not make a booking or even complain. For mass market communication, finesse and subtlety is not the name of t he game. Better that TUI keep things really simple and make their website the equivalent of words with no more than 2 syllables
Have I stumbled into JetBlast??
