TUI's marketing is very sales driven and aims at keeping things simple to understand... many (but not all) of their customers do not fly regularly and struggle to follow the intricacies of air transport. It's why people often book package holidays - somebody else does the thinking for them.
One should not expect the same level of sophistication of the average TUI customer when looking at a TUI website as a person who spends hours with an OAG timetable
Last edited by davidjohnson6; 1st Feb 2023 at 11:14.