Originally Posted by
Skipness One Foxtrot
You really think that *GIVEN THE CHOICE* like say at award winning (high fees) London City, that they'd rather not just turn up later, whiz through efficient security and be on their way sharpish? BAA changed the whole business model on it's head with shopping as incremental revenue and as a result, they want you to spend your time in their shopping malls. To remain competitive, everyone does it, but remember there's no choice not to use this model due to the competition. People "want to see shops" cos they're forced to turn up early and are relieved they is some distraction.
But LCY being niche and physically constrained cannot do this and the passenger experience is considerably better, and before anyone asks, it's not nearly as business traveller focussed as it once was.
No - lots of people 'want to see shops'. It's part of the journey, it's the start of the holiday. Just like lots of people want to eat or have a beer.