Reminds me of the first time I went through FCO. Arrival was fine with an expected wait for bags.
Departure. After check-in, I was waiting for the gate to be announced and could see that, each time a gate was announced there was a deluge of Pax towards it from all angles. There was nothing resembling a queue, or boarding sequence. Since everyone already had a boarding pass, they would get on, but the headlong rush was the same every time. When my flight was called, I waited until 90% had rammed their way through. I had a windown seat reservation so the folks had to stand up and shuffle out. My handcase fitted under the seat in front of me.
Subsequently, I have been through Pisa and Genoa - they were calm and normal.