Ok was trying to resist but what the hell.............
Yes there are a handful amongst us that tend to go ott, we all know who they are and trust me we're trying to sort it but it's a slow process as they've mostly been atco's since Pontious was a pilot!
We all do our utmost but our patience does wear thin every once in awhile especially with pilots who think there outside Europe so they don't need to pay attention. Next time a controller barks just remember we're trying to do our job with not enough people, a crap system and a regulator who blames us for everything!
Rgds FT