Don't work there (naut) but have a few friends that do that I keep in touch with.
They haven't taken delivery of the new ones yet, and I remember hearing recently that their one is in maintenance atm, that might have been a while ago though. Also as far as I know the townsville office is just a scenic/resort/casino setup, their main office and training is from cairns.
A friend of mine recently did his 407 with helipower (based in townsville and horn island), so would be worth looking them up on Facebook.