give qr and aab a break
its about time that people stop writing crap about qr and aab.
its true that his management style and leadership type is not conventional but ultimately he gets the job done and thats the most important point.
i have worked for him in qr for the past one year and his energy, drive, dedication to qr and decision making abilities never cease to amaze me.
this guys works 24/7 and has an eye for detail. he leads by example and he wants his team to be passionate about service himself.
with regards to how cabin crew are treated, its common knowledge that cc have direct access to him if they have any troubles or problems. which other airline offers that.
people dont like integrally to be pushed and dont like leaders that have an eye for detail.
one thought for ppl who dont like qr... QUIT!!