Originally Posted by
James 1077
None, but that doesn't mean that they shouldn't. For me, the worst part of losing a bag is queuing up at the end of the flight at an understaffed kiosk when you are tired and just want to get home / to your hotel. If this could be avoided then that would lessen the problem no end. Walk out, get bags delivered later. Even without the lost bag, I would probably pay extra for this as an option when flying home!
If that's what they're being made to do then someone needs to use their bloody brains. Years ago, meaning 35+ years ago, we had the same baggage tracing software as exists today, the entry codes are all still the same. In these circumstances we would either page the passengers and tell them when the aircraft door opened (if 5 or 6, we would do traces first so we could tell them precisely when their bags were coming and that they would be delivered free of charge, passengers were usually pretty happy they could just go through passport control and out and wait until a knock on the door.
When it was more than 5 or 6, such as above, we would announce it then go around and quickly write down the address for each passenger. We didn't need to have their bag tag numbers unless they had something taken at the gate and Limited Release tagged - once the pax were out of the building, someone in the office would pull a passenger list by bag tag(s) on the flight that had just arrived, ex the overseas port, then do tag number traces and create a file for each passenger and put in the address they provided.
Making people queue up while you fill out a full baggage report in these circumstances is stupid and ridiculous because we already KNOW where the bags are!!