PPRuNe Forums - View Single Post - Luggage left behind by Air NZ's first non-stop flight from NY
Old 19th Sep 2022, 02:32
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Luggage left behind by Air NZ's first non-stop flight from NY

Sorry can't post link URL.

The 17-hour flight from the John F Kennedy International airport touched down about 8.30am but many passengers were without their luggage.



One said only business class and Koru members had their bags.



Another told RNZ that more than half the plane's luggage was still in New York.



Air New Zealand chief operating officer Alex Marren apologised for the luggage being left behind.



"Unfortunately given additional fuel requirements due to adverse weather, some customer bags were unable to be loaded in New York and we are getting them to New Zealand as soon as possible. We are in touch with customers to update them and reunite them with their bags. We're sorry for any inconvenience this has caused."
Not exactly what one would expect given all the hype.
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