PPRuNe Forums - View Single Post - Jet2 CFU - BHX 3.75HRS ARRIVAL DELAY REJECTED now where? See CAA response below too
Old 12th Sep 2022, 18:57
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zambonidriver
 
Join Date: Sep 2021
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Originally Posted by Drive4it
Thanks all.

So I'm the OP

Where do i go from here to press that I feel it was the responsibility of JET2 to have sufficient crew to do the flight under a 3 hour delay and it was not down to external matters
I'd say you have 3 tracks...
  1. As mentioned, small claims court. They might not bother even showing up and you could be awarded the compensation by default
  2. Greek CAA - as the flight departed Greece I think that per EU 261 they are the authority to complain to. You milage might vary...
  3. One of the many outlets that specialise in this type of cases - typically they take a percentage to cover their costs. I have no specific recommendation but hear some are quite good.
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