PPRuNe Forums - View Single Post - CX win with the HK government, At the cost of Crew
Old 9th Sep 2022, 22:57
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RAT Management
 
Join Date: Apr 2009
Location: HKG
Age: 54
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Originally Posted by Oasis
It took a 30 year old pilot’s suicide to make a change, it seems..

About time the company takes mental health seriously, beyond the usual mouth music that they spew.
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As much as I would like to think something good came from the tragic unnecessary death of a colleague.

The real reason is a response to the USA reducing its "do not travel warning" on Hong Kong.

It's only a response to business needs, otherwise the bandaid would have been ripped off in one fast clean motion.

It's back to the plastic chairs for the crew, and remaining locked away on layovers.

It's a step in the right direction but the data shows that the step could be allot larger.

Just like our T&C it's market forces that will provoke change and nothing else.



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