Originally Posted by
lucille
And then when the cracks first began to occur, the CEO living in some Bollinger soaked alternate universe blamed passengers for not being match fit. Truly away with the fairies.
Joyce is living in cloud cuckoo land. Blaming the pax?? What exactly did he mean by passengers not being ‘match fit’ anyway? Should a passenger carry an additional suitcase and an extra months worth of medication just in case his airline loses their baggage? Should passengers travel with tents and sleeping bags in case an aircraft is grounded in an outback location with engineering issues? Should a disabled passenger have their wheelchair made from titanium just in case the ground handlers drop it on the tarmac? I mean seriously, the bloke is full of piss and wind blaming the pax for all of the Qantas woes. Not an ounce of humility and not a single mention of executive management accountability.
It’s now so very obvious that all of the cuts, downsizing, and scaling back done under Joyce’s tenure has boiled over. COVID is only one part of the causal chain, the rest of their issues can be attributed to the incompetents at the top cutting way too deep. Joyce has slammed Qantas with lean six sigma on steroids and the result is a hollowed out shell of an airline. And with a neutered Board too scared to cut this little worm free, they too should be held to account. Qantas may have a respectable share price, but at what cost?