Jet2 CFU - BHX 3.75HRS ARRIVAL DELAY REJECTED now where? See CAA response below too
Good Evening, any help appreciated:
20.6.22 CFU to BHX ARRIVED 3HRS 45MIN late,
The captains announcement was the crew that were meant to fly had ran out of hours, so they needed a stand by crew. Ive got audio of the captain saying this on his announcement
Jet2 rejected my claim due to extraditinary circumstances out there control, delays from third parties, for ex air traffic control, baggage handling etc.
I see JET2 are NOT ADR
So I've tried CAA form and here's the outcome:
the caa does not investigate complaints where the flight departed from/to another eu member state, unless your flight arrived into the eu on a uk airline since 01/01/2021. therefore please contact the relevant national enforcement body for aviation in that country. please see this page for more details http://www.caa.co.uk/default.aspx?catid=2211&pageid=12725