Dr Dre, just stop. We both work there, we both know that its a **** show. Load factors reflect supply and demand. Look how few options there are to return JQ's stranded passengers for example. There simply aren’t enough seats right now, and when there are we will be the carrier of last resort.
I am skilled at making happy horse**** announcements to the passengers but somehow I think its going to take more than that to make the punters happy.