Il join the Qantas bashers! Flew around the country (4 flights) with Virgin last week. No problem. Booked one flight Gold Coast cairns with this joke of an airline called JETSTAR/QANTAS. Cancelled by text last night. Re-booked a few hours ago with Qantas from Brisbane. Get a text just then to check in online. Now the flight has disappeared, booking ref not found etc. Do the flights go up just to tease now? What an absolute shambles of an sh#t show Qantas is. Really feel for the staff.
I disagree with the comment above that nobody outside the airline industry cares what happens in Qantas. It was once one of Australia's most trusted brands, and the fact now that 4 corners does a show on just how bad it is shows the level of anger people feel because something they depend on to move around is now just a chaotic, surly, uncaring mess.