The problem with being a commercial pilot is that you have to take many reports from other people that they have executed tasks in their areas to the required standard. Whilst you and I are licensed and regularly examined individuals, a lot of the others are minimum wage who have been certified as competent on the basis of a one-day course. You have to ask yourself..... exactly how much enthusiasm does minimum wage buy?
This is what the airline industry has come to. People want cheap flights, but when it all goes wrong they are not interested in how many consecutive shifts the engineer, baggage handler or ramp monkey has worked to make ends meet. Profit is king.