Part of the problem as the report makes clear is in a mode not indicated in the FCOM, selection of TOGA at high RAs led to N1 mode rather than reduced go around thrust, so the crew got max rated thrust pile on, then rapidly come off as ALT ACQ engaged. Some major trim changes ther e.
I hear you, I haven't read the report. Sounds like an ill timed push of TOGA but a resiliant crew must be able to get themselves out of such a situation too. I doubt a missing FCOM paragraph was the difference between good and bad outcome. Same as in Dubai, it was seat-of-the-pants flying, basic piloting, that was missing. Not intimate knowledge of the TOGA buttons.