One extremely happy QF customer on F'book.
I will NEVER fly Qantas again.
24 hours late didn’t re do the connections with American Airlines and had no one at the Qantas desks at LAX. If it wasn’t for a wonderful person at American we’d be stuck in LA. Qantas not answering phones and when American finally made contact with then was told to send us back to wait until their desk opened for the 10 pm flight back to Oz for assistance. It is beyond horrendous.
Return to Oz and start again? That's one way to get the pax count up and a profit increase, surely a big bonus to whoever dreamt the system up.
Guess AJ is busy cleaning up the mess at his pad.
