Originally Posted by
unobtanium
wrong, qantas and exec's are soly responsible and deserve full credit for every advantage there department makes, but are fully not responsible for any issues or wrong decision's.
…..And have carefully crafted policy manuals to ensure that ensure that in the event of an incident or poor performance, the buck (not the dollar variety) stops well before a senior executive can be held responsible; except maybe Andrew David who is the 'lucky' individual with responsibilty for the AOC.