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Old 22nd Jul 2022, 16:58
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kit344
 
Join Date: Sep 2007
Location: Upminster UK.
Posts: 90
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Originally Posted by Ignore the HUD
In trying to activate an Adobe PDF reader software , the installation works fine but the activition key is not accepted.
I have deleted previous versions , then rebooted and re-installed prior but still the same issues with the activation key.
The SW provider wants me to disable any anti virus , firewall etc and re-install ( I'm running Win 10 64 bit) . I'm reluctant to do this as Ive never had to do it for any other SW installation.
Any feedback most welcome
Thanks
Did you "Delete" or Uninstall ?
​ ​ ​ ​ ​ ​ ​ Deleting might indicate that you didn't fully remove all the files correctly.
Are you using more than one AntiVirus product ?
Turning off real-time scanning shouldn't be a problem for a few minute.
Which AV product(s) are you using ?
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