Originally Posted by
C441
Turns out Jetstar kindly refunded their original booking and offered them the Tuesday flight……at twice what they'd originally paid. They are committed to travelling as they were supposed to be at work yesterday.
Yes, I know Jetstar's a low-cost carrier with all that implies but that's a very ordinary way to treat your customers.
U can be sure Jetstar would argue that all day long,they would tell you just how well they care for their customers,sad thing is they believe the BS they come out with.