The half-term and jubilee period is over, but Easyjet still seem to be cancelling flights just a few hours before departure... and the press seem happy to report this with great glee. This presumably leads to a loss of confidence by the public, with people choosing to book with other carriers to some degree.
Under Carolyn McCall, one of the big things was to stabilise the operation, ensure reliability and improve OTP. As a passenger, you knew that if Easyjet sold a ticket, the flight would almost always operate and generally be on time. That seems to have collapsed, with a chaotic "winging it" approach instead - fine for a tiny start-up airline mortgaged to the max... but not for a major company
Why is Easyjet unable to achieve operational stability and decide (and communicate to pax) even 24h in advance what it can or cannot deliver ?