Customer Service
the most important thing in flight training , its not the proffessional flight training that matters , a good customer service which puts the customer on top and providing a good service. People come from diferent parts of the world.
personal experience from a school in NZ south of auckland ( AFS) where they treat customers like ****, used to train there ,,,devoted instructors ( fultime Senior not the top old Budda)but a laid back style service, ,,, They dont know who the customer is , sorry for there lack of commitment , people who run this place ,,,
They seeme to have the impressions that everybodys on Loan, take it or leave it policy .