I served on the GC for a few years and after watching how the company approached working with us, in conjunction with reading his first book, The True Story of the 49ers, it made me realize nothing was ever going to change and that I needed to begin my exit from the company(among many, many other indicators). John fought a very good fight, and although the result was perhaps not worth it financially, he certainly opened my eyes and I've been better off ever since reading about his experience. Every CX pilot past and present should read his books, especially the first one. RIP Capt Warham.