Originally Posted by
barleyhi
My favourite part from that ANAO report:
Internal review of CASA’s approach to surveillance
3.65 CASA commissioned an internal review of its surveillance approach in March 2020. The objective was:
To conduct a review that will comprehensively examine CASA’s surveillance philosophy, capabilities and practises and prepare recommendations for any reform. The review will consider how CASA uses its current resources and powers to deliver its statutory objectives and assess CASA’s ability to perform as a capable and transparent regulator. The review may examine and provide options on how CASA could evolve its surveillance capabilities to support its strategic objectives and business needs.
3.66 The final draft of the review was reported to the CASA executive in June 2020 and the Executive indicated in September 2021 that the report was ‘…a great piece of work’ that would be ‘taken forward’. In February 2022, CASA advised the ANAO that the draft report had not been ‘validated or endorsed by management’ although CASA’s records did not evidence why an internal review that it had commissioned had not been subject to appropriate management consideration and, as appropriate, action on the recommendations.
3.67 The report was not filed in CASA’s electronic record management system or circulated more widely in CASA and was not considered by the OEG, despite the OEG having responsibility to ‘provide strategic direction for the management of regulatory oversight’ and to manage and administer decision making on regulatory oversight activities.
In other words, CASA investigates the effectiveness of themselves, produces a report that is apparently "great work" according to the board, but does nothing, and doesn't even file it in their own record system or circulate it.