Originally Posted by
Mark J Bowcock
OK so in regards to myself I have been cancelled off the delayed Malaga flight from
yesterday that app is operating later tonight. As it’s a smaller aircraft operating the flight today and as I only booked flight only they have taken me off it as there’s not enough seats. My question is that I have now lost out on non refundable hotels for the next few days and a flight back on EasyJet that I can change but at a cost to me of over £100. Are they allowed just to take me off a flight and shouldn’t they have given me an alternative. Im quite livid tbh. I have filled in the EU261 claim but that is for the flight delay and
not for everything else I’ve booked. I have travel Insurance but why should I claim on that when there’s an excess to pay. Sorry for the long text but it’s well out of order what they have done!
Have TUI allocated an aircraft for this flight?