Originally Posted by
ZenAutomaton
Well my Airtanker A330 was 3 hrs 5 minutes late on the BHX-TFS yesterday and despite me pre booking a window-aisle pair for the return trip planned on a B763, those seats have been magically changed to separate me and the Mrs to separate rows and seats (A&K) on whatever appears to be taking us back on Friday 20th. Aside from ridiculous check in queues, ridiculous security queues, 3hrs 5 min late arrival with no IFE in my seat, no normal catering on board and waiting for the bus to take us to resort as we were so late, the actual HOLIDAY has been fantastic. Believe you me I'll be talking TUI to the cleaners.
Please don't be so precious! No IFE? So what! If you paid to book specific seats then ask for a refund of the fee but the T&Cs will not allow any compensation for aircraft type or carrier changes.
I am sure that during your stay you will find some more faults that may give an avenue for a compensation claim, but do remember that the end result of compensation claims is higher prices for everyone.