Originally Posted by
eye2eye5
DomyDom, you are wasted here. Boris Johnson could do with your talents as a script writer.
No script written at all just my honest recent experience. Of course it's important that when there are problems they are highlighted so the airport and it's users know where improvements are needed but it's just as important to highlight where things have improved or MAN are getting it right. Otherwise we won't have an accurate understanding of where resources should be prioritised to ensure all users have a better experience. It's also just as important to acknowledge the hard work of those who work at the airport who do their best to give us a geat travel experience.
Great to see some balance, context and interesting discussion about services provided by recent posters by the way, and no apology needed from anyone 🙂👍