Originally Posted by
Albert Hall
Rutan16, there absolutely is an obligation to offer you transport on another airline if it's reasonable to do so under the circumstances versus the alternatives your original airline can offer. If you're in any doubt on this, please contact the CAA PACT people and ask them to confirm it to you.
EU261/2004 has been fully brought into UK law after Brexit and the only change is that the fixed compensation amounts were converted into UK£ instead of EUR.
Reasonable and may in these contracts are important however would be subject any argument in a court of law and AFTER THE ALTERNATIVE resolutions have been exhausted as detailed within Regulation 8 above
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Enough meat in the wording to provide again no obligation to buy you a ticket on a competitor, and CAA tacitly know this that’s evidenced by the light touch they are taking imho.A hash worded letter and no teeth doesn’t cut it .
The crux of the argument lies in exhausting the various options above.
Now if we are talking of say stuck in for instance in Moldova then there “may be immediate grounds” to seek assistance
As for cancellation of a programme several weeks in advance there are zero grounds of risk of being stuck and they can cancel and refund, again they have no obligation at that time short of offering you an alternative travel time and date.
That generally meets the standard threshold of reasonable in my experience.