Originally Posted by
Aksai Oiler
I passed through MAN early April, with my 84 year old Mother who is in a wheelchair. It took us nearly 2 hours to get through security in the assisted lane. The assistance air side was diabolical, my Mother cannot walk unaided and the guys with the Scissor Lift could not wait to dump my Mother on the wet metal ramp to the door
Wow...sorry to hear this! Did you provide feedback to ABM (I think that's the company responsible for special assistance).
Which terminal were you in?