Spot on 20/11 - seems he's learned the art of avoidance from all the pollies he crawls into bed with. Not a chance one could defend Qantas over these issues. But Grub butt was able to avoid criticising QF
whilst giving his "aviation expert" opinions. Notice he did not make one statement apportioning any blame on Qantas' policies and performance.
And spare a thought for the aircrew - no doubt being rostered for 8, 10 or whatever hour shifts, and having the delays turn their days into marathons for no extra reward. Was always one of my frustrations in the airlines, management decisions, operational shortfalls, whatever, but all things beyond the crews' control leading to delays and extended days for no overtime whilst the decisionmakers are home cuddling up with Snuggles the cat by the fire.