Originally Posted by
Asturias56
"With so many flights departing between 06.00 and 07.30, and thousands of passengers arriving early as instructed from 03.00 to 04.30, it's hardly surprising there will be long queues. "
Surely if it's"hardly surprising" someone could actually staff up in anticipation? Why has it always got to be reactive action only?
Perhaps because a shortage of staff is why those people are being asked to turn up early.
If there were enough staff then they could turn up at the normal time and be processed normally.
Passengers are being asked to turn up early so that even with the queuing they'll still be able to depart at the scheduled time.
If you don't have enough staff in total you can't move the non existant staff to a different time frame.