Originally Posted by
blubak
Agree,its a 'Qantas' delay,all the crap that goes on with different managers trying to blame it on another department.
Guess it gets somebody somewhere their kpi's & a bonus if they can offload it to someone else.
I think it depends "if you unpack" the details correctly, "reach out" to the department that caused the delay, "car park it" while they complete their Zumba classes, engage in some "blue sky thinking" to ensure it doesn't happen again "going forwardS" and then all "move on" with "learnings made".........until the next time.
Blame is always better to give than to receive.