For all you critics of GA Courses think back and try to remember if you had confidence in your pilot who looked like something out of a dumpmaster and treated you as walk-in freight.
Dude.............Why did you employ this pilot in the first place? It's your fault if the pilot looks like the cat dragged them in. If the passenger comes back and complains about the way the pilot looked or behaved then you're the problem, you checked them to line.