Originally Posted by
sheepless
From an NZ news site..
"Qantas chief executive Alan Joyce has blamed passengers for contributing to mass delays at Sydney Airport"
"The airport continues to blame a multitude of factors, including “inexperienced” passengers who are slowing down the security screening process."
I always thought the passengers were a nuisance...Are they really necessary?
I read he did apologise later for his remarks but of course what else could he do,it has been very clear over the years that apart from a few of his so called 'leadership team' who dare not criticise him he has no respect for government,passengers or his workforce.
I heard his sidekick Steph Tully apologising on radio the other day about the call centre fiasco & of course it was a rehearsed response with the aim of covering her ass & blaming covid.
Instead of blaming anyone they can for their disgusting customer service,they should start listening to the customers who they continually belittle whilst at the same time continue to fill their bank accounts with no guilt.