The whole industry has basically been outsourced in the last two years, the trade off for cheaper contracts is poorer service. Executives will bank the saving and take the bonus for improvements on the balance sheet, customer scores will start to disappear from KPIs as service heads south.
It will get to the point one day in that the only people on the airlines payroll in the whole airport is the two pilots. Every other function will be outsourced. Your local airport is now just one giant minimum wage outsourced machine. Look at Bonza, taking it to new levels, outsourcing the whole thing including pilots and cabin crew, to CAE. Only people on the Bonza payroll is a few dozen staff based at the Sunny Coast HQ. Pilots will probably go back in house later on when cracks start to appear.